Last Updated: December 5, 2025
Please read these Terms of Service carefully before using the Toy Joy Pvt Ltd. website and/or making any purchases the Service operated by Toy Joy Pvt Ltd.
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
1. User Accounts and Eligibility
1.1 Account Creation
To place an order or access certain features of the Service, you may be required to create an account. You must provide us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
1.2 Security
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
1.3 Eligibility
By using the Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. The products offered on this Service are intended for purchase by adults (18 years or older) for use by children. No person under the age of 18 may make a purchase or submit personal information to the Service without parental supervision.
2. Orders, Payment, and Pricing
2.1 Order Acceptance
All orders placed through the Service are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the description or price of the product, or error in your order.
2.2 Payment
We accept various forms of payment as indicated on the Service. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Service.
2.3 Pricing
Prices for our products are subject to change without notice. While we strive for accuracy, in the event a product is listed at an incorrect price due to a typographical error or error in pricing information received from our suppliers, we shall have the right to refuse or cancel any orders placed for the product listed at the incorrect price.
3. Shipping, Returns, and Product Use
3.1 Shipping
The risk of loss and title for all products purchased from Toy Joy Pvt Ltd. pass to you upon our delivery to the carrier. Shipping and delivery dates are estimates only and cannot be guaranteed.
3.2 Returns and Refunds
Our Return Policy, which outlines the conditions, process, and timeline for returns and refunds, is incorporated into these Terms by reference. You agree to be bound by the terms of our Return Policy.
3.3 Product Use and Safety
Toy Joy Pvt Ltd. sells products that are compliant with the mandatory Bureau of Indian Standards (BIS) for toys. You, the buyer, are responsible for ensuring that the products purchased are suitable for the intended user (age appropriateness) and for supervising children during use. We are not responsible for injuries or damages resulting from misuse or lack of supervision. You agree to follow all safety warnings and instructions accompanying the products.
4. Intellectual Property
4.1 Ownership
The Service and its original content, features, and functionality are and will remain the exclusive property of Toy Joy Pvt Ltd. and its licensors. The Service is protected by copyright, trademark, and other laws of both the country of incorporation and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Toy Joy Pvt Ltd.
4.2 Limited License
Subject to these Terms, we grant you a non-exclusive, non-transferable, limited right to access and use the Service for your personal, non-commercial use.
5. Limitation of Liability
In no event shall Toy Joy Pvt Ltd., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.
