Last Updated: 2022
Joy Junction is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use https://joyjunctiontoys.in/ “Site”.
1. Definitions & data controller
Personal Information (PI): Any information that identifies or can identify a person.
Data Controller: Joy Junction determines how and why your PI is processed.
2. Information we collect
We collect information you provide directly and information collected automatically when you browse the Site.
A. Information You Provide:
- Contact details: name, email, phone number, billing and shipping address.
- Payment details: last four digits of your card, payment method (VISA, Mastercard, AMEX, Diners Club, RuPay, UPI), and payment history. Full card data is handled only by secure, PCI-compliant processors.
- Account information: login details, purchase history, wishlist items.
- Customer support information.
B. Automatically Collected Information:
- Technical data: IP address, device type, browser, operating system.
- Usage data: pages viewed, time spent, clicks, search terms, referring sites.
- Location data: city/state-level IP-based location for shipping and tax accuracy. Collected through cookies, pixels, and similar tools.
3. How we use personal information
- Order Processing: Complete purchases, handle payments, arrange shipping, send confirmations.
- Customer Support: Respond to queries and manage returns or issues.
- Marketing & Advertising: Send SMS updates (opt-in only) and display targeted ads using platforms like Meta Ads. We do not send promotional emails.
- Security & Fraud Prevention: Detect and prevent fraudulent transactions.
- Site Improvement: Analyze behavior to improve features, performance, and user experience
4. Sharing your personal information
We share PI only with trusted third parties who support our operations:
- Shopify (store platform)
- Payment processors (for secure transactions)
- Shipping/logistics partners (e.g., ShipRocket)
- Marketing and analytics tools (Meta Ads, Google Analytics, Facebook Pixel) These partners must protect your information. We may also disclose PI if required by law or to protect our rights.
5. Children’s privacy (COPPA)
Our website is targeted toward parents and guardians buying toys for children. We do not knowingly collect personal information from children under 13 without verified parental consent. If you believe a child has shared personal data without permission, please contact sales@joyjunction.in
and we will take all necessary action.
6. Parental Guidance & Child Safety
We are committed to providing a safe, online environment that is suitable for families. Parents and guardians are advised to guide and supervise their children while using our website to browse or place orders. We encourage reviewing age-appropriate product information, safety, and privacy practices before ordering. Our website has standard online safety and data protection measures in place to facilitate a safe and secure environment for families to shop in, offering parents peace of mind so that children can play safely and responsibly.
7. Data retention
We retain PI only as long as necessary for business or legal purposes. Anonymized data may be kept for analytics, security, and fraud prevention.
8. Contact information
Email: sales@joyjunction.in
Phone Number: +91 9703722244
Address: Plot No 151, Cozynooks Layout, Spring Valley Rd, Narne Estates, Madeenaguda, Hyderabad, Telangana 500084
